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Utility Bill Automation is the application of AI and machine learning technologies to streamline and automate the process of utility bills processing. Through Generative AI and Large Language Models (LLMs), key pieces of information such as bill dates, customer details, usage data, and payment details are extracted from both structured and semi-structured documents, regardless of their layout or format.
This eliminates the dependence on traditional OCR and reduces error rates significantly, providing operational efficiency and improving overall business performance. With DeepOpinion's platform, businesses can build enterprise-grade AI apps in minutes, handle global document variations with one LLM, and build powerful models without requiring large training datasets.
This not only enhances the speed and accuracy of utility bill processing but also continuously improves the AI's performance as more data is processed. This holistic approach to utility bills automation dramatically reduces manual effort, increases straight-through processing, and ultimately delivers significant business impact.
Build Enterprise-Grade AI Apps
Create AI applications in minutes to process your documents without  using code.
Maximum Accuracy & Versatility
A single model can handle millions of different layouts with high accuracy, without the need for templates.
Zero-Training Needed
Use customizable pre-trained models that require no additional training, facilitating immediate deployment.
Continuous Accuracy Improvement
As new data is introduced, the Document AI enhances its accuracy through an automated learning loop.
Control Data Output
Easily manage data output and formats with features for data matching and the ability to loop in humans for review.
What customers are saying
“With DeepOpinion, self-service AI became effortless. It streamlined AI model creation without the need for extensive expertise, saving time and resources”
“DeepOpinion’s straight through processing is amazing, more than double what we’ve achieved. We’ve never seen anything even close to that.”
Frequently asked questions
DeepOpinion's approach to utility bills processing uses Large Language Models (LLMs) to handle a wide variety of layouts. Traditional OCR solutions rely heavily on position-based information and require specific layouts to function effectively. This approach is problematic when dealing with documents from different regions, each with its own layout and context. DeepOpinion's AI Hub is designed to handle 99% of global variation with one LLM. The system is trained to achieve 98%+ accuracy without requiring templates or pixel rules. This not only reduces the dependence on layout but also significantly reduces error rates. The AI Hub also offers pre-trained models and requires zero-training, making it a data-efficient solution. Traditional OCR solutions require large data sets for training, especially for managing complex unstructured documents. DeepOpinion, however, uses domain-tuned Generative LLM zero-shot capabilities which build powerful models without requiring any data training. For more complex requirements, the AI Hub uses domain-tuned LLMs that need only 50-100 training examples to achieve >98% accuracy. This powerful AI for text and documents outperforms major competitors by up to 3x when dealing with unstructured data. In terms of operational and maintenance advantages, the AI Hub reduces reliance on predefined templates, offering capabilities for complete dark processing. High training and maintenance effort/costs are common pain points with traditional OCR solutions, which also have high error rates with flexible/unstructured layouts. DeepOpinion also continuously improves the performance of AI as more data is processed, thanks to advanced model-listening and an automated continuous learning loop. This means that the improvements made to the model in a specific domain benefit all users, making DeepOpinion's approach a truly collaborative solution.
How easy and fast is it to start seeing results?
DeepOpinion enables rapid deployment and integration, allowing users to see immediate results. The platform's pre-trained models and zero-shot capabilities mean that powerful AI applications can be developed and deployed within minutes, without the need for extensive data training or technical expertise.
Do I need to train or label data?
No initial training or labeling is required to start with DeepOpinion. The platform uses pre-trained models that are highly efficient and effective right out of the box, handling 99% of global document variations. These models can achieve 98%+ accuracy without the need for custom templates, pixel rules, or extensive labeled datasets, significantly reducing reliance on large amounts of training data traditionally required for AI systems.
However, for those seeking to fine-tune performance beyond 98% accuracy, DeepOpinion is designed to be 20x more data-efficient compared to traditional models. Where competitors might require 1,000-2,000 samples to improve model accuracy, DeepOpinion can achieve substantial accuracy improvements with just 50-100 examples. This unique feature allows for highly efficient, targeted learning that enhances the AI's capabilities with minimal data input, making DeepOpinion a highly adaptable and efficient choice for optimizing document processing AI performance.
How can I integrate it into my other software tools and systems?
DeepOpinion can be securely and robustly integrated with over 200+ enterprise systems, including RPAs, BPMs, databases, chatbots, and more, via API. The platform supports REST API for seamless connectivity, facilitating easy and fast integration into existing software landscapes and enabling drag & drop live integrations.
Does DeepOpinion offer Human in the Loop capabilities?
Yes, DeepOpinion offers advanced Human in the Loop (HITL) capabilities, allowing for exception handling and precision improvement through human oversight. The platform's HITL interface and active learning sessions identify low-confidence data points that, if interpreted by a human, could significantly enhance performance, ensuring efficient and continuous improvement of AI accuracy.
Which languages do you support?
DeeOpinion offers robust language support for text and document processing, covering the official language or predominant spoken language in 182 countries. Specifically, it provides processing capabilities for 100+ languages for text and 55+ languages for documents.
Text Processing Languages Supported:
Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Basque, Belarusian, Bengali, Bengali (Romanized), Bosnian, Breton, Bulgarian, Burmese, Catalan, Chinese (Simplified), Chinese (Traditional), Chinese (Cantonese), Chinese (Taiwanese), Czech, Danish, Dutch, English (US), English (GB), Esperanto, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hindi Romanized, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish (Kurmanji), Kyrgyz, Lao, Latin, Latvian, Lithuanian, Macedonian, Malagasy, Malay, Malayalam, Marathi, Mongolian, Nepali, Norwegian, Oriya, Oromo, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Sanskrit, Serbian, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tamil, Tamil Romanized, Telugu, Telugu Romanized, Thai, Turkish, Ukrainian, Urdu, Urdu Romanized, Uzbek, Vietnamese, Welsh, Xhosa, and Yiddish.
Document Processing Lanuages Supported:
For document processing we support: Afrikaans, Albanian, Arabic, Bengali, Bulgarian, Chinese (Simplified), Chinese (Traditional), Chinese (Cantonese), Chinese (Taiwanese), Croatian, Czech, Danish, Dutch, English (US), English (GB), Estonian, Farsi (Persian), Filipino (Tagalog), Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Macedonian, Malayalam, Marathi, Nepali, Norwegian, Polish, Portuguese, Punjabi, Romanian, Russian, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese.